Last updated: July 2026

Introduction

ITBS LLC ("we," "our," or "us") respects your privacy. This policy explains what information we collect through this website, why we use it, and the service providers that process it on our behalf.

Information We Collect

When you submit a contact form, we collect the information you choose to provide, which may include your name, email address, phone number, and message. Please do not submit confidential, regulated, or sensitive personal information through the website.

We also use Google Analytics to collect website usage information such as device and browser type, operating system, pages visited, visit date and time, and referral source. Google Analytics may use cookies or similar technologies to process this information.

How We Use Information

We use submitted contact information to respond to inquiries, communicate about ITBS services, and manage email subscriptions. We use website analytics to understand site usage and improve the website. We do not use website information for automated decisions that produce legal or similarly significant effects.

Service Providers and Data Sharing

Contact forms are processed by Mailchimp, which stores submitted information and manages email subscriptions. Website analytics are processed by Google. These providers process information under their own terms and privacy practices. For more information, see Mailchimp's privacy statement and Google's privacy policy. We may also disclose information when required by law or when reasonably necessary to protect the website, ITBS, or others.

Data Retention and Security

We retain submitted information for as long as reasonably necessary to respond to inquiries, maintain business records, manage email subscriptions, and meet legal obligations. You may unsubscribe from marketing email using the link included in those messages. We use reasonable safeguards, but no Internet transmission or storage system is completely secure.

Your Choices

You can choose not to submit a form, adjust cookie controls in your browser, or use browser tools that limit analytics. Depending on where you live, you may have rights concerning access, correction, deletion, or use of your personal information. To make a request or ask a privacy question, email site@itbsllc.com. We may need to verify a request before acting on it.

Changes to This Policy

We may update this policy as our website or practices change. The current version will be posted on this page with its updated date.